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Monthly Archives: June 2009
Video Trends in Technical Communications
Help works well when it is seen as answering real questions. Users look for solutions to those concrete problems they encounter using software. Answers can be shown visually as well as verbally. (Pet peeve: “verbally” means with “words” and does … Continue reading
Posted in Software Tools, Web Design
Tagged answers, documentation, help, infographics, videos, WordPress
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